TONS accepts full payment by Visa, Mastercard, American Express and PayPal and installment payments via Shop Pay for orders from 50 USD.
Shipping Terms
1. Local Pickup
Same-Day Pickup: Orders placed before 6:00 pm can be picked up the same day, while orders placed after will be ready the following business day.
Notification System: Customers receive an email notification when their order is ready for pickup.
Pickup Hours: Available during store hours only 11:00 am to 7:00 pm.
Order Hold: Orders will be held for a maximum of 7 days. After this, uncollected orders may be restocked, and the payment refunded. To extend this period, please email orders@tons-shop.com.
ID Requirement: For verification, customers should bring a photo ID and order confirmation.
Pick up address: 5935 Baum Boulevard, Pittsburgh, PA 15206.
2. Delivery within Pennsylvania
Available Shipping Methods:
1. UPS Ground Free Standard Shipping
Free shipping applies to standard UPS Ground, with an estimated delivery time of 1-3 business days.
2. UPS Next Day Air Shipping
Available for orders placed by 1:00 pm EST on business days (Monday-Friday). Orders placed after this cutoff will be shipped the following business day. Cost: $30.
All orders are trackable. Once we book the pickup with the delivery service, you will receive an email containing your tracking number and a direct link to monitor the shipment status. Please note that delivery time frames begin from the dispatch date.
3. Domestic USA Delivery
TONS utilizes UPS for all orders within the United States. Please note that orders will only be shipped once payment and delivery details are approved.
Available Shipping Methods:
1. UPS Ground Shipping (3-7 Business Days)
- Free for all orders over $349.
- A $20 delivery fee applies to all orders below $350.
2. UPS 2nd Day Air Shipping (2 Business Days)
- $30.00
- Available for orders placed by 1:00 pm EST on business days (Monday-Friday). Orders placed after this cutoff will be shipped the following business day.
3. UPS Next Day Air Shipping (1 Business Day)
- $50.00
- Available for orders placed by 1:00 pm EST on business days (Monday-Friday). Orders placed after this cutoff will be shipped the following business day.
All orders are trackable. Once we book the pickup with the delivery service, you will receive an email containing your tracking number and a direct link to monitor the shipment status. Please note that delivery time frames begin from the dispatch date.
4. International Delivery
TONS uses UPS for all international deliveries, with DHL delivery available upon request (please email orders@tons-shop.com). The standard economy delivery fee is $40. All additional taxes, customs fees, and import duties imposed by the client’s local government are the responsibility of the client.
Items are shipped from Pittsburgh, PA, US, accompanied by an official invoice declaring the exact total of merchandise purchased in US dollars.
All orders are trackable. Once your order is scheduled for pickup by the delivery service, you will receive an email containing the tracking number and a direct link to monitor the shipment status. Please note that delivery time frames start from the dispatch date.
Returns accepted on full-priced and markdown items without FINAL SALE badge within 7 days of purchase. Final sale items are non-returnable. To start a return, contact orders@tons-shop.com. Full return policy.
